Group Facilitation

Henson & Associates Services - Group Faciliation

4 KEY QUESTIONS
  • Sharing - What happened?
  • Interpreting - What caused it to happen?
  • Generalizing - What was the impact on the group?
  • Applying - Now What?

And remember -- IT DEPENDS!

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"I wanted to find a way for our customer service team to increase the level of service we were giving our customers, as well as develop techniques for us to work better as a team. Henson Associates worked with us to develop a program that met our needs. Nancy's hands-on approach and flexible style was just what we were looking for. We met our goals, due in large part of Henson Associates." Sinclair Community College Corporate Services